CGU
EN
TERMS
AND
CONDITIONS
OF
USE
Last
update
: 23
January
, 2025
United
Heroes
,
the
Subscribing
Company
and
the
Partner
Company
are
not
responsible
for
the
way
you
use
the
Platform
or
practice
sports
.
This
Platform
is
operated
by
United
Heroes
.
Please
always
practice
sport
activities
securely
.
It
is
your
duty
to
get
appropriate
insurance
coverage
and
medical
certificates
to
practice
sports
under
your
sole
and
exclusive
responsibility
.
United
Heroes
("
UH
")
offers
a
digital
platform
of
services
designed
to
help
its
Users
develop
their
sporting
activities
.
The
platform
is
accessible
from
the
UH
websites
and
via
the
UH
applications
(
hereinafter
collectively
referred
to
as
the
"
Platform
").
Through
its
Platform
,
UH
offers
its
Users
services
such
as
Challenges
,
Content
,
Programs
,
and
Rewards
on
Websites
or
Applications
published
under
its
own
brands
Cycling
Heroes
and
United
Heroes
)
or
in
partnership
with
third
parties
or
Partner
Companies
Virtual
Club
,
Vrace
) (
collectively
,
the
"
Services
").
The
Platform
and
Services
are
accessible
to
Users
free
of
charge
.
When
the
Services
accessible
to
Users
are
provided
to
them
via
a
Partner
Platform
operated
by
UH
,
they
may
be
offered
to
Users
by
UH
'
s
Partner
Company
,
under
the
conditions
specified
in
these
General
Terms
and
Conditions
of
Use
(
the
"
General
Terms
and
Conditions
").
The
administration
of
certain
tasks
relating
to
participants
in
Partner
Platforms
may
be
carried
out
by
the
Partner
Company
.
Article
1
Compliance
with
the
Terms
and
Conditions
Access
to
the
Platform
and
any
use
of
the
Services
automatically
implies
acceptance
of
the
Terms
and
Conditions
.
United
Heroes
reserves
the
right
to
amend
these
Terms
and
Conditions
at
any
time
through
publication
of
a
new
version
on
the
Platform
.
The
applicable
Terms
and
Conditions
are
those
available
on
the
last
day
the
User
connected
to
the
Platform
.
CGU EN
1
It
is
recommended
that
Users
regularly
check
and
carefully
read
the
latest
version
of
the
applicable
Terms
and
Conditions
.
Article
2
Publisher
of
the
Services
The
UH
Sites
and
/
or
the
UH
Applications
,
and
the
Platform
,
as
well
as
the
Partners
Sites
and
/
or
Partner
Applications
and
the
Partner
Platforms
are
published
by
United
Heroes
,
a
French
société
par
actions
simplifée
with
a
capital
of
11475.30
euros
,
headquartered
at
91
rue
Jean
Pierre
Timbaud
, 75011
Paris
,
registered
on
the
Registre
du
Commerce
et
des
Sociétés
de
Paris
under
number
802 532 200
VAT
intracommunity
number
:
FR
618025332200.
The
Director
of
the
publication
of
the
UH
Sites
,
the
UH
Applications
and
the
Platform
is
Paul
-
Emile
Saab
.
As
for
the
Partners
Sites
and
/
or
Partner
Applications
and
the
Partner
Platforms
,
the
Director
of
the
publication
is
also
Paul
-
Emile
Saab
,
unless
otherwise
specified
in
the
Partners
Services
accessible
to
the
User
.
The
UH
Sites
,
the
UH
Applications
and
the
Platform
are
hosted
by
AWS
Amazon
Web
Services
),
headquartered
in
Ireland
.
As
for
the
Partners
Sites
and
/
or
Partner
Applications
and
the
Partner
Platforms
,
they
are
hosted
by
AWS
,
unless
otherwise
specified
in
the
Partners
Services
accessible
to
the
User
.
You
can
contact
UH
by
email
at
the
address
help
@
united
-
heroes
.
com
.
Article
3
Definitions
For
the
purposes
of
these
Terms
and
Conditions
,
the
following
terms
are
defined
:
Applicable
Regulations
:
refers
to
(
i
)
EU
Regulation
2016/679,
adopted
on
27
April
2016 (“
GDPR
”), (
ii
)
Directive
2002/58/
EC
of
12
July
2002 (“
e
-
Privacy
Directive
”),
and
any
legislation
replacing
the
GDPR
and
the
e
-
Privacy
Directive
,
(
iii
)
any
law
,
statute
or
regulation
relating
to
the
protection
of
Personal
Data
of
a
Member
State
of
the
European
Union
(“
EU
”),
which
may
apply
to
one
of
the
Parties
in
the
context
of
its
data
processing
activities
or
establishment
in
the
EU
;
Basic
Services
:
refers
to
the
services
such
as
Challenges
,
Contents
,
Programs
or
Rewards
provided
by
UH
under
the
Terms
and
Conditions
through
Sites
or
Applications
published
under
its
own
brands
Running
Heroes
, ,
and
United
Heroes
)
or
in
partnership
with
third
parties
or
Partner
Companies
VirtualClub
,
CGU EN
2
Vrace
)
and
that
may
include
,
subject
to
the
User
ʼ
s
choice
,
User
Data
from
Third
Party
Applications
;
Challenge
:
refers
to
an
incentivising
online
event
offered
for
free
or
not
,
which
consists
of
offering
interested
Users
the
opportunity
to
participate
in
a
sporting
activity
/
event
within
a
limited
period
of
time
.
The
conditions
of
the
Challenge
are
defined
in
the
relevant
fact
sheet
and
may
or
may
not
give
rise
to
a
Reward
;
Company
page
:
a
personalised
page
only
accessible
to
Employees
of
a
Subscribing
Company
,
as
a
part
of
the
United
Heroes
Service
;
Content
:
any
document
,
photograph
,
article
,
information
which
is
accessible
or
downloadable
from
through
Services
or
Partners
Services
,
in
the
form
whatsoever
and
in
particular
texts
,
drawings
,
images
or
diagrams
;
Down
Times
:
periods
when
all
or
part
of
the
Platform
is
unavailable
for
maintenance
purposes
or
when
all
or
part
of
the
functions
of
the
Platform
or
the
Services
are
unavailable
;
Effort
Point
:
refers
to
points
automatically
attributed
by
the
Platform
or
the
Partner
Platform
according
to
,
in
particular
,
the
User
ʼ
s
Data
related
to
their
sport
activity
,
such
as
the
distance
covered
;
Employee
:
natural
person
who
is
a
User
and
who
is
employed
,
is
an
intern
or
trainee
in
relation
to
an
employer
or
executive
director
affiliated
to
the
general
social
security
scheme
for
employees
and
recognised
as
such
by
the
Subscribing
Company
,
under
its
responsibility
,
as
part
of
a
United
Heroes
Subscription
;
Hours
of
Availability
:
24
hours
a
day
, 7
days
a
week
,
excluding
Down
Times
;
Login
details
:
the
personal
and
confidential
ID
and
password
chosen
by
the
User
when
creating
their
User
Account
;
Partner
:
any
organisation
or
company
which
is
listed
or
will
be
listed
within
the
Programme
and
which
may
,
as
appropriate
,
provide
Rewards
to
the
Users
according
to
the
Effort
Points
they
have
earned
;
Partners
Applications
or
Site
:
mobile
applications
integrating
the
United
Heroes
Platform
and
giving
access
to
Partners
Services
at
the
request
of
the
Partner
Company
,
in
particular
within
the
framework
of
the
Virtual
Club
Service
;
Partner
Company
:
company
which
has
concluded
a
contract
to
set
up
a
Partner
Platform
,
in
particular
within
the
framework
of
the
Virtual
Club
Service
;
CGU EN
3
Partner
Platform
:
a
version
of
the
Platform
which
is
adapted
to
the
image
and
activities
of
a
Partner
Company
,
and
which
may
offer
Content
,
Rewards
and
services
specific
to
Users
,
in
accordance
with
the
Terms
and
Conditions
and
any
special
conditions
applicable
to
them
;
Partner
Services
:
refers
to
the
Services
provided
by
UH
at
the
request
of
the
Partner
Company
;
Platform
:
software
infrastructure
,
database
and
information
exchange
interfaces
developed
and
operated
by
UH
,
accessible
to
Users
via
UH
Applications
or
UH
Sites
.
The
Platform
and
its
components
are
the
intellectual
property
of
UH
or
are
subject
to
intellectual
property
rights
owned
or
licensed
by
UH
.
In
particular
,
UH
is
a
producer
of
the
database
of
Users
of
the
Services
available
through
the
Platform
or
Partner
Platform
,
within
the
meaning
of
Article
L
3411
of
the
French
Intellectual
Property
Code
,
insofar
as
UH
finances
its
creation
,
structuring
,
maintenance
and
operation
.
The
Platform
includes
a
set
of
features
allowing
User
Data
to
be
shared
and
sports
activities
to
be
promoted
and
rewarded
as
part
of
the
Services
.
The
Platform
is
part
of
UH
ʼ
s
intangible
assets
,
know
-
how
and
intellectual
property
;
Program
:
refers
to
the
physical
activity
and
sports
targets
proposed
and
published
by
UH
through
the
Platform
or
Partner
Platform
.
A
program
which
shares
Users
Data
and
recognises
and
Rewards
sporting
activity
;
Reward
:
refers
to
any
commercial
promotion
or
prize
in
the
form
of
benefits
,
products
or
services
,
offered
within
the
Services
by
UH
or
its
Partners
through
the
Partner
Platform
or
Platform
and
intended
to
be
offered
or
presented
to
Users
;
Services
/
Solution
:
all
services
developed
and
provided
by
UH
to
Users
of
the
Platform
,
such
as
United
Heroes
,
Running
Heroes
, ,
Virtual
Club
et
VRace
,
or
Partner
Platform
,
with
a
valid
and
active
User
Account
and
including
Basic
Services
;
Site
:
UH
websites
developed
under
its
own
branding
,
including
but
not
limited
to
the
following
sites
:
https
://
au
.
runningheroes
.
com
/ ;
https
://
www
.
cyclingheroes
.
com
/;
https
://
www
.
united
-
heroes
.
com
/;
and
/
or
any
address
which
is
substituted
for
it
and
/
or
any
redirection
URLs
or
other
,
including
all
pages
and
sections
comprising
it
and
,
generally
speaking
,
the
entire
tree
structure
of
the
said
site
,
including
the
Site
Content
;
United
Heroes
Admin
:
website
developed
by
United
Heroes
allowing
the
administration
of
the
United
Heroes
applications
on
user
management
and
the
CGU EN
4
assignment
of
teams
and
more
generally
the
modification
of
the
parameters
of
the
business
spaces
.
Sports
:
refers
to
the
data
and
information
used
to
measure
a
sport
compatible
with
the
Use
of
the
Services
;
UH
Applications
:
mobile
applications
developed
by
UH
and
belonging
to
the
Services
,
in
particular
,
but
without
this
list
being
exhaustive
;
United
Heroes
,
Running
Heroes
, ;
Subscribing
Company
:
a
company
which
has
taken
out
a
United
Heroes
Subscription
with
UH
;
Subscription
:
a
contract
between
the
Subscribing
Company
and
UH
concluded
upon
the
creation
of
a
Company
Page
as
part
of
the
United
Heroes
Service
;
Support
:
technical
and
operational
assistance
provided
by
UH
for
the
purposes
of
using
the
Platform
,
available
by
email
at
the
address
help
@
united
-
heroes
.
com
;
Terms
and
Conditions
:
the
present
terms
and
conditions
of
use
;
Third
-
party
applications
:
mobile
applications
,
GPS
watches
or
other
connected
devices
which
collect
or
calculate
User
'
s
physical
or
training
measurement
data
and
when
the
Users
connects
them
to
their
User
Account
,
enable
data
to
be
collated
in
order
to
validate
it
,
compile
it
,
to
extract
statistics
from
it
and
share
it
within
the
User
community
;
User
:
refers
to
any
person
with
a
valid
and
active
User
Account
.
The
User
must
be
a
natural
person
of
legal
age
,
enjoying
full
legal
capacity
and
complying
with
the
Terms
and
Conditions
;
User
Account
:
the
interface
dedicated
to
a
User
,
securely
accessible
by
them
on
the
Platform
or
the
Partner
Platform
during
the
Hours
of
Availability
and
enabling
the
use
of
Services
by
the
User
;
User
Data
:
means
personal
data
within
the
meaning
of
Article
4.1
of
the
GDPR
and
in
particular
:
i
)
any
information
relating
to
the
User
provided
by
the
User
when
creating
or
using
their
User
Account
,
as
well
as
ii
)
data
from
third
-
party
Applications
that
the
User
has
requested
to
be
included
in
their
User
Account
;
Visitor
:
any
person
who
accesses
UH
Sites
or
UH
Applications
or
Partner
Services
provided
through
a
Site
,
Application
or
Partner
Platform
without
being
identified
as
a
User
connected
to
a
User
Account
.
Article
4
Description
of
the
Services
CGU EN
5
The
Services
are
provided
by
UH
to
Users
only
.
The
Services
,
including
those
provided
through
a
Partner
Platform
,
may
include
the
following
features
:
4.1
Technology
and
scope
of
Services
The
Platform
allows
the
integration
of
User
Data
from
Third
Party
Applications
such
as
major
mobile
sports
applications
,
GPS
watches
and
connected
wristbands
.
Users
can
integrate
User
Data
from
their
usual
Third
-
Party
Applications
into
the
Services
and
thus
record
all
their
User
Data
within
the
Platform
.
The
Platform
includes
the
following
sports
:
walking
,
running
,
cycling
and
swimming
,
although
this
list
is
neither
compulsory
nor
exhaustive
.
"
Effort
Points
"
are
the
unit
of
measurement
of
Users
'
activities
.
The
kilometres
recorded
on
the
Platform
are
transformed
into
Effort
Points
according
to
the
Sport
done
,
the
intensity
of
the
physical
activity
,
and
the
User
profile
to
guarantee
the
most
level
playing
field
.
Unless
the
Subscribing
Company
or
the
Partner
Company
specifically
organises
activities
for
its
employees
during
working
hours
and
at
the
workplace
,
for
the
purpose
of
having
them
recorded
on
the
Platform
,
activities
declared
—
manually
or
automatically
—
by
Employees
or
Users
on
the
Platform
are
exclusively
part
of
their
personal
and
voluntary
practice
,
and
do
not
constitute
professional
activities
under
any
circumstances
.
4.2
Basic
Services
4.2.1
The
Platform
,
including
the
Partner
Platforms
,
includes
the
following
Basic
Services
,
accessible
to
all
Users
:
Challenges
:
Every
month
,
Challenges
are
set
to
motivate
all
Users
to
do
better
by
setting
concrete
,
attainable
objectives
.
Rewards
:
As
a
result
of
their
effort
,
Users
are
awarded
points
and
may
then
exchange
them
against
discounts
or
gifts
from
Partners
of
the
United
Heroes
.
Content
relating
to
sport
,
health
and
nutrition
are
posted
to
invite
Users
to
take
up
a
long
-
term
sporting
activity
.
This
content
is
accessible
to
Visitors
,
including
those
who
are
not
Users
.
4.2.2 -
For
the
United
Heroes
Service
only
,
it
also
includes
the
following
Basic
Services
for
Employees
:
CGU EN
6
A
private
internal
page
dedicated
to
the
Subscribing
Company
,
bringing
together
the
Employees
.
A
dedicated
point
of
contact
at
UH
,
in
charge
of
liaising
with
Employees
and
running
Services
(
the
“
Customer
Success
Manager
”).
A
reporting
system
including
aggregate
Employees
ʼ
Data
.
Ranking
between
Employees
:
Employees
may
challenge
one
another
by
consulting
the
ranking
in
real
time
.
Ranking
between
Subscribing
Companies
:
Every
month
,
the
inter
-
company
rankings
change
,
identifying
the
most
active
Subscribing
Companies
with
the
total
number
of
points
and
the
average
number
of
points
per
Employee
.
4.3
Partners
Platforms
UH
may
provide
Partner
Services
,
in
conjunction
with
Partner
Companies
.
In
this
case
,
specific
conditions
of
use
may
apply
.
UH
is
constantly
modifying
and
improving
its
Services
.
UH
will
notify
the
User
of
any
functional
changes
and
modifications
to
the
Services
.
UH
reserves
the
right
to
add
,
change
and
delete
features
on
the
Platform
,
without
this
giving
rise
to
any
compensation
to
Users
.
Article
5
Operation
of
the
User
Account
Users
'
access
to
their
User
Accounts
is
conditional
upon
their
express
acceptance
of
these
Terms
and
Conditions
.
The
User
is
also
invited
to
read
the
Privacy
Policy
describing
the
use
made
of
his
/
her
User
Data
by
UH
.
The
Policy
is
available
by
clicking
on
the
following
link
:
Privacy
Policy
ENG
.
pdf
(
sportheroes
.
com
)
In
order
to
create
the
User
Account
,
from
the
Platform
,
the
User
has
to
indicate
their
last
name
,
first
name
,
email
address
and
password
(
and
,
optionally
,
their
gender
,
city
)
as
well
as
,
for
the
United
Heroes
Service
only
,
a
company
and
a
team
.
Their
User
Account
will
then
be
created
on
the
Platform
.
UH
has
no
authority
to
check
the
accuracy
of
the
information
communicated
by
Users
for
the
creation
of
the
User
Account
.
Consequently
,
UH
cannot
be
held
responsible
for
any
false
declaration
or
identity
theft
on
the
part
of
Users
.
CGU EN
7
Users
agree
to
provide
UH
with
accurate
information
that
is
updated
to
reflect
any
changes
.
The
same
information
will
be
required
for
the
registration
of
Users
to
a
Partner
Platform
.
The
creation
of
a
User
Account
will
take
place
directly
on
the
Partner
Site
or
the
Partner
Application
concerned
.
For
the
United
Heroes
Service
only
,
when
an
Employee
wishes
to
participate
in
the
United
Heroes
experience
,
he
or
she
must
first
visit
the
United
Heroes
Site
and
enter
the
connection
code
to
their
Subscribing
Company
(
provided
to
the
Subscribing
Company
by
UH
when
creating
their
Company
Page
).
An
Employee
becomes
a
User
of
the
United
Heroes
Platform
as
soon
as
they
have
created
a
User
Account
on
the
UH
Site
or
Application
.
In
order
to
take
part
in
the
experience
and
use
the
Platform
or
Partner
Platform
,
the
User
must
connect
at
least
one
Third
Party
Application
or
GPS
watch
using
their
email
and
password
on
the
Third
-
Party
Application
.
If
a
User
ceases
to
be
an
Employee
of
a
Subscribing
Company
,
he
/
she
will
be
unsubscribed
from
the
United
Heroes
platform
but
will
keep
his
/
her
United
Heroes
User
account
.
The
User
Account
and
all
personal
data
related
to
the
User
Account
belongs
exclusively
to
the
User
.
The
latter
may
request
the
deletion
,
modification
or
transfer
of
the
User
Data
generated
via
the
User
Account
.
To
do
so
,
they
can
contact
UH
at
the
email
address
indicated
in
Article
2.
Article
6
Access
to
the
User
Account
User
Accounts
can
be
accessed
from
any
computer
,
tablet
,
smartphone
or
other
connected
device
,
using
Login
details
.
User
Accounts
are
accessible
during
the
Hours
of
Availability
.
Usernames
are
intended
to
restrict
access
to
the
User
Account
only
to
the
User
holding
the
Account
and
to
protect
the
confidentiality
of
User
Data
.
UH
does
not
have
access
to
the
passwords
chosen
by
Users
and
cannot
communicate
them
directly
to
them
.
Users
must
ensure
they
do
not
reuse
the
same
password
that
they
use
for
their
User
Account
in
other
apps
.
The
User
must
not
communicate
his
/
her
Login
details
to
his
/
her
Account
to
third
parties
.
CGU EN
8
In
general
terms
,
the
User
is
responsible
for
the
security
of
individual
terminals
which
his
/
her
uses
to
access
the
Services
.
The
User
is
responsible
for
restricting
access
to
his
/
her
computer
,
tablet
,
smartphone
or
other
connected
device
and
all
activities
carried
out
on
their
User
Account
or
with
his
/
her
Login
details
.
Login
details
may
only
be
changed
by
a
User
,
or
when
invited
to
do
so
by
UH
.
If
a
User
loses
or
wants
to
change
his
/
her
password
,
he
/
she
should
click
on
the
“
Connection
”
button
and
then
on
the
“
I
have
forgotten
my
password
”
link
to
create
a
new
password
.
If
a
User
has
reason
to
believe
that
the
password
is
known
to
someone
else
,
or
thinks
it
is
being
used
or
is
likely
to
be
used
in
an
unauthorised
way
,
his
/
her
must
inform
UH
immediately
by
sending
an
email
to
the
address
indicated
in
Article
2.
Article
6
bis
-
Operation
of
the
United
Heroes
Admin
Administration
Platform
Access
to
the
Administration
platform
is
managed
by
United
Heroes
and
requires
an
account
assigned
to
the
Partner
Company
.
This
account
is
designated
by
the
Partner
Company
and
will
be
modified
by
United
Heroes
to
have
access
to
the
United
Heroes
Admin
service
.
This
account
will
be
created
by
the
Partner
Company
and
requires
the
following
information
:
Email
associated
with
the
account
This
platform
allows
the
following
actions
:
Management
of
user
accounts
associated
with
the
platform
.
Team
management
.
Management
of
business
space
parameters
.
Access
to
this
account
is
open
during
the
Hours
of
Availability
.
Usernames
are
intended
to
restrict
access
to
the
User
Account
only
to
the
User
holding
the
Account
and
to
protect
the
confidentiality
of
User
Data
.
UH
does
not
have
access
to
the
passwords
chosen
by
Users
and
cannot
communicate
them
directly
to
them
.
Users
must
ensure
they
do
not
reuse
the
same
password
that
they
use
for
their
User
Account
in
other
apps
.
The
User
must
not
communicate
his
/
her
Login
details
to
his
/
her
Account
to
third
parties
.
CGU EN
9
In
general
terms
,
the
User
is
responsible
for
the
security
of
individual
terminals
which
his
/
her
uses
to
access
the
Services
.
The
User
is
responsible
for
restricting
access
to
his
/
her
computer
,
tablet
,
smartphone
or
other
connected
device
and
all
activities
carried
out
on
their
User
Account
or
with
his
/
her
Login
details
.
Login
details
may
only
be
changed
by
a
User
,
or
when
invited
to
do
so
by
UH
.
If
a
User
loses
or
wants
to
change
his
/
her
password
,
he
/
she
should
click
on
the
“
Connection
”
button
and
then
on
the
“
I
have
forgotten
my
password
”
link
to
create
a
new
password
.
If
a
User
has
reason
to
believe
that
the
password
is
known
to
someone
else
,
or
thinks
it
is
being
used
or
is
likely
to
be
used
in
an
unauthorised
way
,
his
/
her
must
inform
UH
immediately
by
sending
an
email
to
the
address
indicated
in
Article
2.
Due
to
the
sensitive
nature
of
this
access
,
particular
attention
must
be
paid
to
the
creation
of
the
password
.
United
Heroes
recommends
following
recommendations
:
Minimum
length
16
characters
Combination
of
alphanumeric
character
and
signs
Audit
of
password
with
compromised
password
databases
Article
6
b
-
Rules
for
using
communication
spaces
(
chat
and
social
interactions
)
The
Platform
provides
social
interaction
features
,
including
instant
messaging
(
chat
),
comments
,
and
photo
sharing
within
teams
(
hereinafter
the
"
Discussion
Spaces
").
6
ter
.1
User
commitments
Use
of
the
Discussion
Areas
is
subject
to
strict
compliance
with
the
rules
of
courtesy
,
French
law
and
,
for
Employees
,
the
internal
regulations
or
codes
of
conduct
of
their
Subscriber
Company
.
Users
are
strictly
prohibited
from
disseminating
content
via
the
Discussion
Areas
that
:
Contrary
to
public
order
and
morality
;
That
is
offensive
,
defamatory
,
racist
,
xenophobic
,
revisionist
,
or
damaging
to
the
honor
or
reputation
of
others
;
CGU EN
10
That
incites
discrimination
or
hatred
against
a
person
or
group
of
persons
on
the
grounds
of
their
origin
or
their
membership
or
non
-
membership
of
a
particular
ethnic
group
,
nation
,
race
,
or
religion
;
Threatening
to
a
person
or
group
of
persons
;
Pornographic
or
pedophilic
in
nature
;
Infringing
on
the
privacy
,
image
rights
or
business
confidentiality
of
third
parties
.
6
ter
.2
Moderation
UH
and
the
Subscribing
Company
moderate
the
Discussion
Areas
in
accordance
with
the
following
terms
and
conditions
:
Moderation
by
UH
UH
reserves
the
right
to
delete
any
content
that
violates
the
Applicable
Regulations
,
these
Terms
and
Conditions
,
or
is
clearly
illegal
,
and
to
suspend
the
User
Account
of
the
author
in
accordance
with
Article
8.3.
Moderation
by
the
Subscribing
Company
:
As
part
of
the
United
Heroes
Service
,
the
Subscribing
Company
has
administrative
rights
allowing
it
to
moderate
content
published
by
its
Employees
.
This
moderation
is
carried
out
under
the
sole
responsibility
of
the
Subscribing
Company
,
based
on
its
own
internal
regulations
,
IT
charters
,
or
codes
of
conduct
.
The
User
acknowledges
that
the
comments
made
on
the
Discussion
Areas
are
the
sole
responsibility
of
their
author
and
in
no
way
that
of
United
Heroes
.
6
ter
.3
Dissemination
of
sensitive
or
health
data
The
User
is
informed
that
the
Discussion
Areas
(
chats
)
are
not
a
dedicated
or
secure
channel
for
the
exchange
of
health
data
or
sensitive
data
.
United
Heroes
strongly
advises
against
the
dissemination
of
such
information
in
these
spaces
.
However
,
in
the
event
that
the
User
decides
,
on
their
own
initiative
,
to
disseminate
information
relating
to
their
health
,
sex
life
,
political
opinions
or
any
other
sensitive
data
on
the
Discussion
Areas
,
they
acknowledge
that
such
data
is
considered
to
have
been
made
public
by
the
person
concerned
within
the
meaning
of
Article
9.2.
e
of
the
General
Data
Protection
Regulation
GDPR
.
By
doing
so
,
the
User
authorizes
United
Heroes
to
process
this
data
(
in
particular
to
host
and
display
it
)
as
part
of
the
normal
operation
of
the
Services
,
under
the
sole
and
entire
responsibility
of
the
User
.
CGU EN
11
Article
7
Operation
of
the
Challenges
7.1
Terms
of
use
of
the
Challenges
The
Challenges
are
only
accessible
to
Users
.
The
conditions
of
the
Challenge
are
defined
in
the
description
sheet
related
thereto
.
The
success
of
a
Challenge
gives
rise
or
not
to
the
awarding
of
a
Reward
,
according
to
the
conditions
defined
in
the
description
sheet
of
the
Challenge
.
7.2
Payment
of
Paid
Challenges
Unless
otherwise
specified
on
[
the
Challenge
description
/
registration
page
],
access
and
unblocking
of
Challenges
is
offered
without
any
direct
financial
compensation
from
the
User
.
As
an
exception
to
the
above
,
access
and
unblocking
of
certain
Challenges
(
the
"
Paid
Challenge
(
s
)
")
is
subject
to
a
financial
compensation
explicitly
indicated
on
the
Challenge
description
/
registration
page
].
The
price
of
the
Paid
Challenges
is
indicated
in
euros
,
including
all
taxes
and
participation
in
the
processing
and
shipping
costs
.
Paid
Challenges
do
not
exist
for
the
United
Heroes
Service
.
UH
reserves
the
right
to
modify
the
price
of
the
Paid
Challenges
at
any
time
.
The
prices
applicable
to
the
Paid
Challenges
are
the
prices
in
force
at
the
time
of
the
User
'
s
unblocking
of
the
Paid
Challenges
.
Possible
fluctuations
or
downward
changes
in
the
prices
of
the
Paid
Challenges
cannot
give
rise
to
a
claim
or
cancellation
of
an
order
by
the
User
.
Payment
for
the
Paid
Challenges
is
made
directly
on
the
Platform
by
credit
card
to
our
payment
online
sales
service
providers
Stripe
,
Njuko
),
which
is
are
the
only
ones
to
collect
and
store
your
payment
details
in
compliance
with
the
security
standards
required
of
approved
payment
service
providers
within
the
European
Union
.
Your
payment
details
are
subject
to
an
encryption
security
system
operated
by
our
online
sales
service
providers
to
protect
all
sensitive
data
related
to
the
means
of
payment
.
To
increase
the
security
of
your
payments
,
a
control
number
("
CVV
")
is
requested
when
you
make
online
purchases
.
This
three
-
digit
control
number
appears
on
the
back
of
your
bank
card
.
After
validation
of
the
payment
,
our
online
sales
service
providers
will
issue
an
invoice
that
will
be
made
available
to
the
User
.
CGU EN
12
In
accordance
with
the
regulations
in
force
and
in
particular
with
Article
L
. 221
28
of
the
French
Consumer
Code
,
the
User
does
not
benefit
from
a
right
of
withdrawal
and
reimbursement
on
Paid
Challenges
.
Consequently
,
by
proceeding
to
the
payment
of
the
Paid
Challenges
,
the
User
expressly
waives
his
right
of
withdrawal
.
Article
8
Termination
or
suspension
of
the
Services
8.1
User
Account
deletion
by
the
User
The
Terms
and
Conditions
constitute
a
contract
concluded
for
an
indefinite
period
between
the
User
and
UH
.
Users
may
terminate
their
compliance
with
the
Terms
and
Conditions
at
any
time
by
deleting
their
Account
.
8.2
Termination
by
the
Subscribing
Company
Within
the
framework
of
the
United
Heroes
Service
,
termination
of
the
Subscription
by
the
Subscribing
Company
results
in
the
loss
of
access
by
the
Subscribing
Company
to
the
Services
as
well
as
the
termination
of
the
contract
for
the
latter
.
In
order
to
ensure
that
data
is
managed
in
accordance
with
the
principle
of
minimization
GDPR
,
the
maintenance
of
the
User
Account
is
linked
to
the
User
'
s
activity
within
the
Services
and
Programs
(
hereinafter
the
"
Experiences
").
Multi
-
experience
User
:
If
a
User
is
registered
for
several
Experiences
(
for
example
:
a
Company
Page
and
a
United
Heroes
consumer
application
),
the
deletion
,
termination
,
or
unsubscription
from
one
of
them
does
not
result
in
the
deletion
of
their
User
Account
.
The
User
Account
remains
active
to
allow
access
to
the
other
Experiences
for
which
the
User
is
registered
.
Single
-
experience
user
:
In
the
event
that
a
User
is
only
linked
to
a
single
Experience
(
in
particular
,
an
Employee
registered
only
on
their
employer
'
s
Company
Page
),
the
end
of
this
Experience
(
termination
of
the
Subscription
by
the
Subscribing
Company
or
loss
of
Employee
status
)
will
result
in
the
automatic
and
simultaneous
deletion
of
their
User
Account
,
thus
avoiding
the
retention
of
inactive
accounts
("
ghost
accounts
").
Any
deletion
of
an
account
,
whether
voluntary
or
automatic
,
will
result
in
the
permanent
deletion
of
the
associated
User
Data
,
subject
to
legal
retention
obligations
.
CGU EN
13
Multi
-
experience
Users
may
continue
to
benefit
from
United
Heroes
'
Services
intended
for
all
Users
as
described
in
Article
4.2.1
of
the
Terms
and
Conditions
.
8.3
Termination
or
suspension
by
UH
In
the
event
of
serious
non
-
compliance
with
the
Terms
and
Conditions
,
UH
is
within
its
rights
to
deleted
or
suspend
the
User
Account
,
at
any
time
without
any
legal
formalities
,
notably
if
UH
has
reasonable
reason
to
believe
that
:
a
person
identified
as
an
Employee
or
User
does
not
meet
the
provisions
set
out
in
the
Terms
and
Conditions
or
does
not
exist
;
any
User
accesses
or
interacts
with
the
Platform
in
a
way
which
does
not
comply
with
its
use
, (
incitement
to
hatred
,
discriminatory
comments
,
insults
...)
or
under
technical
conditions
which
are
likely
to
damage
or
block
the
Platform
.
Article
9
Personal
Data
UH
is
committed
to
protecting
the
User
ʼ
s
Personal
Data
in
accordance
with
Applicable
Regulations
and
under
the
conditions
detailed
in
our
Privacy
Policy
available
by
clicking
on
the
following
link
:
https
://
legal
.
united
-
heroes
.
com
/2021/
Privacy
_
Policy
_
ENG
.
pdf
.
Access
to
users
'
personal
data
via
the
Administration
Platform
does
not
constitute
a
transfer
or
sale
of
personal
data
.
The
Partner
Company
does
not
obtain
any
right
to
copy
,
download
,
or
exploit
personal
data
from
the
Administration
Platform
in
any
way
,
other
than
for
the
use
strictly
described
in
Article
6
bis
of
these
general
terms
and
conditions
of
use
.
Article
10
Responsibility
for
processing
UH
is
responsible
for
processing
of
Users
ʼ
Data
with
respect
to
all
Sites
,
Applications
and
Platform
for
the
provision
of
the
Services
,
including
those
created
for
a
Partner
Company
or
a
Subscribing
Company
.
The
processing
of
User
Data
is
isolated
to
Sites
,
Applications
,
and
Platform
to
which
the
User
has
registered
.
In
the
context
of
Partner
Sites
,
Partner
Applications
and
Partner
Platforms
,
UH
and
the
Partner
are
joint
owners
of
the
data
.
Article
11
Limitation
of
liability
Without
prejudice
to
the
mediation
process
described
in
Article
14.5
below
,
UH
may
only
be
held
liable
for
faults
on
its
part
definitively
established
by
the
competent
courts
following
a
final
judgement
.
CGU EN
14
The
Partner
Company
will
be
responsible
for
the
actions
carried
out
on
the
Administration
Platform
through
its
accounts
.
As
such
,
the
Partner
Company
recognizes
that
actions
such
as
the
elimination
of
accounts
or
teams
are
irreversible
and
cannot
constitute
an
incident
as
described
in
the
contract
and
thus
,
no
SLA
action
will
be
implemented
.
Generally
speaking
,
the
compromise
of
an
account
used
by
the
Partner
Company
due
to
insufficient
security
or
a
compromised
password
cannot
hold
United
Heroes
accountable
.
Article
12
Insurances
Pursuant
to
the
provisions
of
Article
R
. 112
I
i
)
of
the
French
Consumer
Code
,
we
inform
you
that
we
have
taken
out
civil
professional
liability
insurance
with
Hiscox
Insurance
Co
.
Ltd
.,
based
at
1
Great
St
Helen
ʼ
s
,
London
EC
3
A
6
HX
,
United
Kingdom
,
exercising
through
its
French
branch
and
through
the
intermediary
of
Hiscox
Europe
Underwriting
Limited
.
Article
13
Intellectual
and
industrial
property
13.1
Platform
or
Partner
Platform
User
ʼ
s
licence
A
Platform
or
Partner
Platform
User
ʼ
s
licence
is
granted
to
Users
for
the
sole
purposes
of
their
access
to
Services
or
Partners
Services
and
to
the
exclusion
of
any
other
purpose
.
Such
User
licence
is
personal
,
non
-
exclusive
and
non
-
transferable
,
for
the
duration
of
the
User
ʼ
s
subscription
to
the
Services
,
i
.
e
.
as
long
as
the
User
has
a
User
Account
,
and
throughout
the
world
.
The
User
may
not
,
under
no
circumstances
,
make
the
Partner
Services
or
Services
available
to
a
third
party
,
and
any
other
use
is
strictly
prohibited
,
in
particular
any
adaptation
,
modification
,
translation
,
arrangement
,
distribution
,
decompilation
of
the
Platform
,
Partner
Platform
,
Content
,
Services
or
Partner
Services
,
as
well
as
the
UH
Sites
,
UH
Application
,
Partner
Sites
and
Partner
Applications
,
without
this
list
being
exhaustive
.
13.2
Content
of
the
Services
or
Partner
Services
Any
broadcast
,
use
,
representation
,
reproduction
or
use
on
any
media
of
any
element
comprising
the
Services
or
Partners
Services
Content
,
including
these
Terms
and
Conditions
,
other
than
in
cases
authorised
by
UH
,
is
strictly
forbidden
.
13.3
Brand
,
logo
and
graphic
charter
CGU EN
15
All
intellectual
property
rights
,
including
but
not
limited
to
trademark
and
copyright
,
in
the
names
and
logos
including
but
not
limited
to
“
United
Heroes
”,
“
Running
Heroes
”, “”, “
United
Heroes
”,
and
the
Platform
ʼ
s
corporate
identity
belong
exclusively
to
UH
.
The
User
may
not
use
the
corporate
identity
,
trademark
,
logo
or
any
other
content
relating
to
the
intellectual
property
of
UH
,
the
Subscribing
Company
or
the
Partner
Company
that
owns
it
,
except
with
the
prior
written
consent
of
the
relevant
owner
.
13.4
Employees
right
to
their
image
By
registering
to
United
Heroes
,
Employees
can
publish
photos
on
the
restricted
section
of
their
team
on
the
UH
Application
,
in
the
chat
or
their
User
profile
.
United
Heroes
undertakes
to
ask
the
explicit
and
prior
authorization
of
the
Employees
for
the
use
of
their
image
resulting
from
these
publications
,
for
whatever
purpose
.
Article
14
Miscellaneous
14.1
Agreement
on
Proof
The
document
reproducing
the
Terms
and
Conditions
is
stored
on
a
durable
medium
in
the
form
of
a
pdf
under
security
conditions
generally
recognised
as
reliable
.
The
User
may
at
any
time
make
an
electronic
backup
or
printout
of
the
Terms
and
Conditions
.
As
such
,
the
Terms
and
Conditions
are
considered
as
proof
of
communication
and
an
agreement
between
the
User
and
UH
.
The
User
acknowledges
that
the
probative
value
of
this
document
may
not
be
called
into
question
simply
because
of
its
form
,
in
particular
its
electronic
form
.
14.2
Divisibility
of
clauses
The
invalidity
of
one
of
the
clauses
of
this
document
does
not
lead
to
the
invalidity
of
the
Terms
and
Conditions
,
the
other
clauses
continuing
to
apply
.
14.3
Non
-
Renunciation
Should
UH
,
either
temporarily
or
permanently
,
choose
not
to
apply
one
or
more
of
the
clauses
of
the
Terms
and
Conditions
,
this
does
not
,
under
any
circumstances
,
mean
it
renounces
the
remainder
of
the
Terms
and
Conditions
.
14.4
Customer
satisfaction
We
strive
to
provide
the
User
,
under
all
circumstances
,
with
impeccable
quality
Services
.
Any
complaints
should
be
addressed
to
UH
,
Services
Réclamations
,
CGU EN
16
91
rue
Jean
Pierre
Timbaud
, 75011
Paris
or
to
the
following
email
address
:
help
@
united
-
heroes
.
com
14.5
Applicable
law
and
the
attribution
of
competence
The
Terms
and
Conditions
are
subject
to
French
law
.
In
the
event
of
a
dispute
arising
in
relation
to
the
Terms
and
Conditions
,
the
User
may
contact
UH
at
the
address
indicated
above
.
Should
this
be
the
case
,
the
parties
shall
endeavour
to
settle
their
dispute
amicably
.
If
the
dispute
cannot
be
resolved
between
UH
and
the
User
,
the
User
may
,
under
the
conditions
of
Articles
L
.6121
et
seq
.
of
the
French
Consumer
Code
,
refer
the
matter
to
the
UH
mediator
:
Medicys
- 73
Boulevard
de
Clichy
, 75009
Paris
- 33 01 49 70 15 93 –
contact
@
medicys
.
fr
–
https
://
conso
.
medicys
.
fr
/
Any
dispute
arising
from
the
Terms
and
Conditions
which
is
unable
to
be
resolved
through
an
amicable
agreement
under
the
above
conditions
shall
be
subject
to
the
exclusive
jurisdiction
of
the
courts
of
Paris
.
CGU EN
17
